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Lex Flores

Client Success Manager

Hi! I’m Lex, Client Success Manager at Ficomm Partners. With over 10 years of experience in project and account management, I focus on building strong client relationships based on trust, while delivering and managing the projects that bring their vision to life.

Originally from Toronto, Canada, with Mexican roots, and now based in Mexico City, I’ve had the privilege of working with C-suite clients and brands across a range of industries: Music/Entertainment, Education, Tech, Tourism, Non-Profit, and more. Now, at Ficomm, I feel deeply aligned with our commitment to integrity without compromise and a genuine belief in the power of financial advice to make a positive difference.

As a Client Success Manager, I am passionate about clear communication, collaboration, and problem-solving to drive success for both clients and internal teams. I manage project lifecycles, ensuring every detail aligns and every tactic is executed to achieve measurable results while exceeding client expectations.

Outside of work, I enjoy skiing, writing, and spending time with my loved ones. I love trying new cuisines with friends, collecting rare or off-beat coffee table books, and watching crime documentaries and series with my pup, Bendi.

Off The Record

Friends (I've seen it a thousand times and it is still funny).
'Do all things with great love' everything that we do (big or small) with care, love, passion and intention is far more valuable than doing things just because. It means to live with a loving attitude in every aspect of life.

I always wanted to be a ballerina!

My “at bat” hype song is Lovely Day by Bill Withers.
The ocean or lake and also being with my family.